VICTORIA, BRITISH COLUMBIA, CANADA, July 28, 2026 – Text Groove, the leading audience engagement platform trusted by more than 3,300 broadcasters and media organizations across North America, today announced the launch of Contact Capture, a new feature that automatically collects contact details the moment someone first texts in.

Until now, building a meaningful contact database meant manually entering details one by one or wrangling CSV imports that were outdated the moment they were uploaded. Contact Capture eliminates both of these methods seamlessly.

 

Contact Capture starts a relationship with your audience automatically.

When someone texts in for the first time, they automatically receive a Welcome Message with a link to a simple, branded web form where they can share their name, email, location, and birthday. Text Clubs can also be included directly on the form, letting new contacts opt into multiple groups rather than texting a separate keyword for each one. All required legal opt-in language is included automatically, keeping you compliant without adding unnecessary complexity to the workflow.

Once submitted, that information saves directly to their contact profile in Text Groove. No follow-up required. No data entry. No imports.

Someone who was once just a phone number on a screen becomes a named, known member of your audience. Someone you can greet by name, send something relevant to their region, surprise on their birthday, and engage with far more meaningfully over time.

 

“Every person who texts in is someone who wants a relationship with you. Contact Capture ensures you can honour that in the simplest way possible. One text, and suddenly that phone number has a name, a location, a birthday. That’s the kind of seamless, humanistic functionality that real audience engagement is built on.” said Curtis Machek, CEO & Co-Founder at Text Groove.

 

Built for you and your audience.

Contact Capture is fully customizable and designed to feel like a natural extension of your brand. Users can write their own Welcome Message, personalize the form’s headline and body, and link to their own Terms of Service and Privacy Policy.

A branded confirmation page rounds out the experience, with an optional prompt to save your contact card to their phone. Your name and logo show up every time you message them from that point on.

 

The platform is ready when you are.

Contact Capture is available now to all Text Groove customers at no extra cost and can be enabled from the App Directory in the left-hand sidebar.

Want to see it in action? Book a call with our team or get started immediately with the full walkthrough on Text Groove’s Knowledge Base.

 

About Text Groove

Text Groove is changing the way broadcasters engage their audiences. Founded in 2018 by radio professionals who saw an opportunity to build a solution customized to their industry’s needs, Text Groove has several features purpose-built for broadcast, and the capability to text-enable any landline, toll-free, or VoIP telephone number, allowing media to maintain their existing, well-known channels. More than 3,300 broadcasters and media companies use Text Groove to better communicate with their audiences. Since its launch in 2018, Text Groove has engaged more than 10 million unique listeners and delivered more than 500 million messages and counting. For more information, visit www.textgroove.com.