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Getting Started Checklist
Overview: So you're ready to get started with Text Groove - now it's time to get that paperwork in order! Schedule Cancellation with your Existing Provider: If you are migrating your service to Text Groove, you'll need to schedule a cancellation with ...
Adding Users to Text Groove
Overview: Adding a new user to your Organization is easy. You will need the new users work email address, and if it's the first organization you're adding them to, you'll need to enter their name as well. Adding a New User: First, you will need to be ...
Text Clubs
Overview: Text Clubs allows you to create an outbound-primary texting campaign. Listeners/end users can subscribe to your campaign by texting a specific keyword to your number. This approach ensures compliance with the FCC's Telephone Consumer ...
The Telephone Consumer Protection Act (TCPA)?
Overview: The TCPA (Telephone Consumer Protection Act) is a federal statute enacted in 1991 designed to safeguard consumer privacy. This legislation restricts telemarketing communications via voice calls, SMS texts, and fax. The Telephone Consumer ...
Forbidden Message Categories for SMS and MMS in the US and Canada
Overview: The following messaging use cases are not allowed on SMS or MMS in the United States or Canada. The below information applies to long code messaging with the rollout of the new A2P 10DLC system, in addition to short code and Toll-Free ...